If you have medical or dental insurance coverage, our knowledgeable team at Clark Holmes Smith will work together with you to maximize your insurance reimbursement. This is the course of events that will take place before, during, and after your surgical procedure when working with insurance:
Our team will review your insurance coverage prior to your appointment to estimate, with as much accuracy as possible, what your services will be, what your insurance policy covers of those services, and what the remaining balance (your expected costs) will be. This estimate will be communicated to you so that you know what to bring the day of your treatment.
The day of treatment you will be required to pay your estimated portion. After your treatment is complete, the clinical team will itemize the services rendered and a claim will be filed to your insurance company on your behalf. Most surgical services performed are the same, or very close, to the estimated treatment plan, but there is always a possibility that something can occur during surgery that necessitates filing additional procedure codes (which in turn may generate additional charges and affect the original estimate).
Within a few weeks of your treatment, we should receive payment for your claim from your insurance company. After insurance has paid their portion, any remaining unpaid balance will be billed to the guarantor of the account. We emphasize that it is the guarantor’s responsibility to pay the balance on the account regardless of anticipated insurance coverage. If you have questions about your claim or your insurance coverage, please reach out to your insurance company for more information. If you have any other questions or concerns about your statement, feel free to reach out to our team who will assist you in getting the answers you need.
We Are Participating Providers for the Following Insurance Plans:
- BCBS of Alabama
- Health Choice
- Southland Dental
- Assurant (DHA) Dental
- Medicaid – Dental & Medical
- Secure Horizons Medicare
- Cigna – Dental & Medical
- Delta Dental – PPO & Premier
- Aetna – Dental & Medical
- VIVA – Medicare Plus
- MetLifeUnited Health Care Dental
- United Concordia
We Are Participating Providers for the Following Discount Plans:
- Aetna Dental Access
- Careington Dental Discount
- Ameri Plan
We’ll Help You Understand Your Coverage
The goal of our office is to provide you with the best possible care and treatment based upon your examination and symptoms, not based just upon insurance benefits.
We will help in filing claims with your insurance carrier as a service to you. The portion of the bill not covered by your insurance plan is your responsibility. We will do our best to help you understand your coverage, but you may also need to contact your insurance carrier directly.
Contact our offices with any questions or to schedule an appointment.